Improving visitor reception and rejuvenating the image of Paris metro stations

Geographical area
Paris region
Since 2015 to date
Keys figures
200 metro and suburban rail stations 24 months of work site Over 30 people mobilised on site


Lenoir Services, a Visotec group company, was asked to implement the RATP's new "Trait d'Union" visual identity, launched to rejuvenate its image and improve passenger reception at all stations in the Paris network. Our teams implemented this concept by night in over 200 metro and suburban rail stations.


Lenoir Services / Visotec set up a special team, which for 24 months studied, manufactured and installed by night all the necessary light signage elements, as well as the new design and signage for all passenger information counters (indoor and outdoor) and all automatic ticket machines.

Lastly, we installed decoration elements in coloured PMMA by applying them to the wall tiles along passenger routes.


The project’s key points

  • Optimising installation times.
  • Complex night work (hours, access, security), all across the RATP network.
  • Compliance with safety and quality rules.
  • Coordinating an ambitious project.
  • Managing numerous contingencies.
RATP signalétique de point d'information par Visotec


The 24-month project was completed on-scheduled. It required meticulous coordination, so that the worksite could move forward day and night. We took up this challenge by mobilising more than 30 people on the workstream, and more than ten installers every night, whose mission it was to carry out different tasks inside the stations, swiftly and efficiently.